Useful Links

Useful Links

Claydon Primary School

Early Help Offer

Claydon Primary School fully acknowledges the need for early help and provides a varied offer depending on the area of need.




Early Help  Intervention Summary Of Intervention
Class Teacher The class teacher is the first point of contact for any issues. parents/carers are encouraged to liaise with their child’s teacher so they are aware of any concerns that arise. Teachers are responsible for the well-being of all the children in their class and liaising with other staff within the school as required, ensuring that the appropriate support is in place as soon as a need is identified. If the teacher feels further intervention is required they will then be referred to the Family Welbeing Lead or the SENDCO.
Meeting with Family Welbeing Lead and/or SENDCO If either parent or teacher feels that support from an outside agency is required, an assessment or a referral; parents are invited to discuss concerns with either the Family Welbeing Lead or the SENDCO. During the meeting we can establish what is working well and what the concerns are using the ‘Signs of Safety’ approach. Advice and signposting to other agencies is offered at these meetings along with support with any referrals.
Lunchtime Support Emotional well-being, social skills and developing effective relationships with peers are supported by lunch club through lego, crafts, colouring and more. Alternatively, children are sometimes encouraged to attend one of our lunchtime activities such as sign club, chess club, tag rugby, garden club and dance.
Homework Drop-ins We offer support through drop-in in session for Key Stage 2 children who wish to complete any outstanding homework, particularly that which requires the use of a computer as some children are not able to access one at home. Children are also invited to come and read or catch up with spellings.
Emotional Literacy Support Assistants (ELSA) This is an educational psychology led intervention. Our two Emotional Literacy Support Assistant (ELSA) have a wealth of experience of working with children and receive regular training. They are able to support pupils in school who are identified as needing additional social and emotional support. This can be in small groups or 1:1.
Drawing & Talking Drawing and Talking is a safe therapy for use with our pupils who have suffered trauma or have underlying emotional difficulties which may be affecting their mental health and well-being. In the 20 minutes sessions pupils are encouraged to draw with our trained member of staff, who talks to them as they draw with the aim of finding a resolution to conflict and trauma experienced.
SEMH Some pupils may at times, need additional support with regards to their social, emotional and mental health.  Therefore specific support can be given in a group or 1:1.
Safeguarding & Child Protection Procedures The school has a clear and detailed Safeguarding (Child Protection) Policy. Currently, there are nine members of staff who have Designated Safeguarding Lead training, as well as a Designated Safeguarding Governor. However, safeguarding is everybody’s responsibility at Claydon Primary School and we all work together to ensure that the rigorous and robust systems that are in place are followed to ensure the safety of our children. We always act in the interest of the child. Our staff receive regular training and updates about all forms of abuse.
School Nurse Details on how to access the School Nursing Team is shared with parents and carers. Their support includes Chat Health - a confidential text service provided by the school nursing team during term time: Monday to Friday 9.00am-4.30pm for help about a range of issues. Text a school nurse on 07507 333 356. For further information and support available from the school nursing team please see the link below.
Early Help Assessment (EHA also known as CAF)

There are times when children and their families may need support from a wide range of local agencies. Where a child and family would benefit from support with more than one agency (e.g. education, health, housing, police) an Early Help

Assessment will be offered to agree and coordinate that support.


The Early Help Assessment is an evidence based, family friendly tool designed to support solution focused conversations between professionals and the family. Its purpose is to identify strengths and difficulties, engage and empower individuals to achieve positive change and prevent needs escalating.


Attendance data is monitored by the Family Welbeing Lead along with Phase Leaders. The schools appointed Educational Welfare Officer works closely with our school to support families and maintain good attendance.

Suffolk Children & Young People’s Emotional Wellbeing Hub

Suffolk Wellbeing is an online wellbeing service, run in partnership with the NHS; pupils can be referred here by parents/carers to access support or through a medical professional.

Parent Support Workshops


• Triple P


• Triple P teen


• Triple P stepping stones


• Who's in charge


• Strengthening families

Parenting programmes run by Suffolk County Council and partner organisations in the voluntary and community sector are signposted to parents and carers in order for them to access the appropriate support The programmes bring experienced workers, parents and carers together to:


• Discuss issues


• Share concerns


• Gain practical advice and information

Suffolk Family Carers


Suffolk Young Carers

Supporting families and children/young people


Working in partnership with Suffolk Young Carers we offer monthly drop-ins with our Young Carers Lead, as well as a weekly ‘learn and play’ club.


For more information see our Young Carers page.


Who is a young carer?


A Young carer is a young person, who is caring for or is emotionally affected by a family member who has a physical or mental illness, disability or misuses drugs or alcohol.


Sibling carers a young person who is affected by a brother or sister’s disability, illness or additional need. If you feel your child is a young carer and would benefit from support please see the link below.

External Agency Support

The school works closely with external agencies to access additional support where appropriate for our pupils. For example, Family Support Practitioners, Social Workers, Local Police and PCSOs and so on.


Furthermore, we signpost parents and carers to external agency support. Some of those organisations include:


• Lighthouse – supporting children & families of domestic violence,


• Ormiston Families - support for children affected by a family member in prison.


• SENDIASS - Special Educational Needs and Disability Information, Advice and Support Service provides information, advice and support to young people and children with SEN or disabilities aged 0 -25, and their parents, about education, health and social care.


• Suffolk Parent/Carer Network -supporting families with children who have additional needs or disabilities.


• Child Bereavement UK


 If you have concerns about a child or young person.

You're worried that a child or young person is at risk of abuse, harm or neglect, please call Customer First on 0808 800 4005 and explain that you have a child protection concern.

The NSPCC support line if you are worried about a child 0808 800 5000 . This site also has a wealth of information and resources on; mental health / wellbeing, Covid related issues, online safety and domestic abuse.

Please click on the image below for further help and support.





Anna Freud not only has useful advice but also pod casts parents can watch to support their child with their mental health.

Suffolk info link has quick access to many topics such as depression, eating disorders and stress in children. The information also signposts to further supportive organisations, has videos from qualified professionals and parents.


Please click on the image below for further help and support.







Referral to the emotional wellbeing hubPlease consult your GP first



Please click on the image below for further help and support.



Helpline: 0800 02 888 40


  Helpline: 08088 020 021



                                    Helpline: 020 8371 8455




Please click on the image below for further help and support.



Suffolk Abuse Helpline 0800 9775690



          Light House Women’s Refuge /Support  Helpline: 01473 228270


If you have any concerns around your child’s health or wellbeing please contact your GP.



At Claydon Primary School we are committed to meeting the needs of our young carers so they can thrive in school and reach their full potential. We work very closely with Suffolk Young Carers as we are working towards a Bronze Award.

Our young carers are supported by all staff on a daily basis, alongside more structured support. There is a weekly ‘learn and play’ club which supports them to complete homework, read and access online learning resources, for example tt rockstars. This also provides them with an opportunity to relax and have a chat with either their peers or a trusted adult. We also have a monthly lunchtime session where all of our young carers get together eat lunch, chat and play games.

In addition to partnership work with Suffolk Young Carers we work closely with Claydon High School staff and their young carers. The High School pupils provide peer support to our pupils - the regular visits also assist with transition to high school. Sessions are often attended by a support worker from Suffolk Young Carers too, giving advice and support as required.

Suffolk Young Carers who are based in Claydon provide monthly clubs for primary aged carers to meet up and take part in a range of activities. There are also additional opportunities for the young carers to take part in other activities such as residentials, sports activities, trips to special places and more. We make sure these opportunities are shared and accessible to all of our young carers.

As a parent/carer, if you feel there is anything further the school could be doing to support our young carers in school, please do not hesitate to contact me.

Please click here to go to the Suffolk Family Carer's website.

Mrs Sefton – Family Welbeing Lead